FAQ

FAQ EN/US

All materials used to manufacture our products (steel, aluminum and wood) are of high quality. The hardware is all made of anti-oxidant stainless steel. The work is done entirely in our factories using state-of-the-art technology. Metal surfaces are coated using epoxy powder process. Wooden parts are painted with water-based paint. Our products come with a 10-year warranty.
Pergosolar is based in Verona, north-eastern Italy, we want to develop a distribution and sales network for our products. The dealer is at the center of our project. Creating trust, collaboration, dialogue, identifying and satisfying long-term needs and developing relational partnerships. Customer loyalty and satisfaction are our primary goal. The evolution of the competitive context and new market trends impose the adoption of a relational marketing approach that requires moving the focus of commercial action from transaction generation to building and managing the relationship, from the profit of a single sale to the value of the customer and for the customer over time. This is our path.
The estimated delivery times will be calculated from the date on which the order is processed. Approximately is 60-80 days.
Yes, it is possibile to order the structure frame only. Our products are designed to accommodate photovoltaic panels with dimensions of 1755 x 1038 but can adapt to different panel sizes. In addition, we can also provide solutions with custom measurements.
The cost of our solutions depends on the type of model chosen: Smart Line: solutions with fixed and standardized sizes, offering the best value for money. Premium Line: high-end solutions for the best aesthetic result, fully customizable in size. Classic Line: medium-range solutions with more ordinary lines, with the possibility of full customization. To get an idea of the cost of one of our solutions, I invite you to write an e-mail to info@pergosolar.it.